Manager -AML / KYC (Practitioner)-BFS037902

About this role

• Partner with Financial Crime Compliance organization to create training or review content using the KYC/AML policies of the client.
• Train new cohorts of case handlers, quality checkers entering the operations function.
• Delivery of training content, create training plans, track to plans
• Identity top performers and bottom performers. Identify skills gaps and provide intelligence to operations!
• Perform refresher trainings as required .
• Ensure 100% adherence to new hire learning paths
• Ensure 100% adherence to SOPs/Update trackers, Update dissemination for all new and stable processes.
• Conduct error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments
• Build action plan for people missing SLAs during training and post training completion.
• Create and run assessments as a tool to identify understanding
• Upskill employees on business domain based on training and development needs assessment
• Work in partnership with operations, change management and policy procedures teams to cover change triggered training
  
  

• Bachelors or master’s degree in business , Law or equivalent
• Excellent communication, presentation and analytical skills with the ability to work in a dynamic working environment
• Work under pressure. Detail-oriented. Good organizational skills and strong customer focus
• Structured problem solving and solution design experience
• Coaching and mentoring skills
  
  

• Experience in CDD/EDD of client for Retail Bank, including periodic review / KYC refresh. Ability to conduct detailed investigation in Adverse / Negative Media and Transaction Surveillance / Monitoring
• Knowledge of AML/KYC controls including front-end systems, applications, data sources, and back-end controls
• Works with minimal supervision demonstrates strong organizational skills and can multi-task in a fast-paced environment