GMR GroupEmployer profile
Manager - Advertising - 9628
Location not specified · 7–10 yrs
Experience- 7–10 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 14 May 23
About this role
JOB PURPOSEResponsible for Achievement of Advertising & Promotion business at DIAL, by planning ,development & execution of Business Plans through business partners with support of Internal & External stakeholders
- Responsible for Achievement of Advertising & Promotion business at DIAL, by planning, development & execution of business plans through business partner with support of Internal & External stakeholders
- Maximize revenue through new business development/ new concepts/ Innovative concept
ORGANISATION CHART
Key Accountabilities
Accountabilities Key Performance Indicators
Drive BTL occupancy across terminals through effective engagements through TIMDAA/ Direct clients
Preparing and presenting monthly business reviews Sales , Income : Targets v/s Actual
New Business Development/ Acquisition of new business- Roll out of new concept to enhance the revenue
Planned (Daily / weekly) Interaction with prospective clients New concept Introduction as per defined targets
Best / First time concept introduction
Operational excellence
Daily Floor walks in specified format
Handling the operational issues as per defined process
Implementation of 5S across the business
Contract compliance Management as per agreement (Compliance certificate, CA certificate, Payments, etc)
Timely reporting and closure of observation
Standardize operations
SOPs for Major businesses
Contracts as per terms of agreement
Stakeholder Management
Monthly / Fortnightly Business reviews with Concessionaire
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Managing record of Timelines
Monthly business reviews with all concessionaires
CSAT/ Satisfaction survey
Passenger Experience –
New Passenger experience initiatives
Pax Complaint and Query Resolution Continuously strive for new initiatives for enhancing passengers experience
Response within stipulated time and Minimize Pax complaints.
Tracking latest Developments in the Advertising Industry
Trends in Media industry across channel
Benchmarking with Global Airport/ Indian Airports/ Downtown
Key trends of assigned business categories
Implementation of other best practices Weekly /Fortnightly presentation on insights
EXTERNAL INTERACTIONS
Existing Concessionaires
Prospective partners for business
Designers
INTERNAL INTERACTIONS
Legal
Finishes
Operations
Finance
P and E
Security and Safety
FINANCIAL DIMENSIONS
Understanding of business of airport concessionaires
Understanding of KPIs
Understanding current trends in market
Able to connect with key decision makers and facilitate the interaction
Manage the Business Relationships
Other Dimensions
- Selected candidate will have:
Direct interaction with key decision makers
Great learning opportunity to understand Non aero business/ Airport business
Candidate should be
Team player
Entrepreneurial approach
Seeks win/win outcomes
Data driven/analytical
Able to understand contract/ concession agreements
Selected candidate will have:
Exposure to handle multiple assigned business while performing this role
Direct interaction with key decision makers
Great learning opportunity to understand Non aero business/ Airport business
Candidate should be
Team player
Entrepreneurial approach
Seeks win/win outcomes
Data driven/analytical
Able to understand contract/ concession agreements
Education Qualifications
Post Graduate Degree/ Diploma in Management
Relevant Experience
- 7-10 years of experience with at least 5 years’ experience in Advertising, OOH, Agency / Channel Management function at Regional/ National level
- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence