Mainframe - zOS + Control-M scheduling

About this role

• Create/modify distributed and mainframe jobs
• Follow change control process for production job promotions
• Identify and cleanup decommissioned jobs
• Perform scheduling work in a version 20 or 21 Control-M environment
• Design complex job flows using advanced scheduling techniques such as smart folders, rule-based calendars, and dynamic job creation
• Design API-based dynamic job creation (job-as-code)
• Provide guidance to end users for complex job flow design
• MFT job creations, MFT connection profile management
• Onboarding WCM users, setting up site standards, supporting WCM users
  
  

• Subject matter experts responsible for skilled Level 3 activities
• Resolve complicated issues escalated from Level 2 teams
• Perform in-depth Root Cause Analysis (RCA) and Problem Management activities
• Handle Major Incidents and drive SWAT Calls implementing Risk
• Implement Level 1 & 2 complex Changes
• Vulnerability remediation and Service Requests.
• Identify Continuous Service Improvement (CSI) initiatives to improve the quality of service and reduce the cost of Operations through Shift Left Service delivery
• Perform / Lead Audit and DR activities as per schedule
• Patching for all supported products
• Introducing automation and/or CI continuous improvements (e,g., health checks, patching, minor repetitive changes)
• Trend analysis on tickets for improvement opportunities for alerts and abatement of SINCs
• Capacity management
• Training / mentoring L2 analysts to groom further expertise
• Cross-training other members of the team to build more breadth in coverage
• Participate in training for new technologies as delivered by the ENG teams for support
• Backup for the NT Operations Manager in his/her absence with change approvals
• Backup for the NT Operations Manager in his/her absence with attendance at CABs
• Attendance at the morning call to participate in prior-day's color call
• Overseeing and participating in documentation maintenance
• Creation of documentation for each lesson learned by lower-level analysts to utilize in training
• Overseeing quarterly access reviews
• Overseeing ticket quality
• Maintaining the monthly middleware metrics
• Oncall escalation support and upkeep of OnCall Schedules
• Overseeing the creation of and sharing the weekly team roster for the team
• Knowing escalation paths and expectations for least impacts to business and clients (e.g, CHAPS, ETR, HFS...)
• Acknowledging change tasks for proper content
• Create/modify distributed and mainframe jobs for single run
• Perform scheduling work in a version 20 or 21 Control-M environment for single run
• Perform ad-hoc job restarts for single run
  
  

• Create/modify distributed and mainframe jobs
• Follow change control process for production job promotions
• Identify and cleanup decommissioned jobs
• Perform scheduling work in a version 20 or 21 Control-M environment
• Design complex job flows using advanced scheduling techniques such as smart folders, rule-based calendars, and dynamic job creation
• Design API-based dynamic job creation (job-as-code)
• Provide guidance to end users for complex job flow design
• MFT job creations, MFT connection profile management
• Onboarding WCM users, setting up site standards, supporting WCM users
  
  

• Subject matter experts responsible for skilled Level 3 activities
• Resolve complicated issues escalated from Level 2 teams
• Perform in-depth Root Cause Analysis (RCA) and Problem Management activities
• Handle Major Incidents and drive SWAT Calls implementing Risk
• Implement Level 1 & 2 complex Changes
• Vulnerability remediation and Service Requests.
• Identify Continuous Service Improvement (CSI) initiatives to improve the quality of service and reduce the cost of Operations through Shift Left Service delivery
• Perform / Lead Audit and DR activities as per schedule
• Patching for all supported products
• Introducing automation and/or CI continuous improvements (e,g., health checks, patching, minor repetitive changes)
• Trend analysis on tickets for improvement opportunities for alerts and abatement of SINCs
• Capacity management
• Training / mentoring L2 analysts to groom further expertise
• Cross-training other members of the team to build more breadth in coverage
• Participate in training for new technologies as delivered by the ENG teams for support
• Backup for the NT Operations Manager in his/her absence with change approvals
• Backup for the NT Operations Manager in his/her absence with attendance at CABs
• Attendance at the morning call to participate in prior-day's color call
• Overseeing and participating in documentation maintenance
• Creation of documentation for each lesson learned by lower-level analysts to utilize in training
• Overseeing quarterly access reviews
• Overseeing ticket quality
• Maintaining the monthly middleware metrics
• Oncall escalation support and upkeep of OnCall Schedules
• Overseeing the creation of and sharing the weekly team roster for the team
• Knowing escalation paths and expectations for least impacts to business and clients (e.g, CHAPS, ETR, HFS...)
• Acknowledging change tasks for proper content
• Create/modify distributed and mainframe jobs for single run
• Perform scheduling work in a version 20 or 21 Control-M environment for single run
• Perform ad-hoc job restarts for single run