Learning Consultant-L&D

About this role

• Engage Client Managers and Business Unit Leaders to define, build and document training forecasts
• Collaborate with the Delivery teams to identify and analyze gaps in Communication and Soft skills aimed at Conscious & Outcome based Learning.
• Design appropriate learning solutions that lead to measurable performance outcomes
• Contribute towards content development and delivery of training that will cater to the specific needs identified by the businesses/clients
• Constantly upgrade your Soft Skills and keep them relevant to business
• Ability to facilitate sessions using various methodologies viz, classroom set up, Live Virtual Classes, curating content for Self-Paced online modules etc.
• Bringing to the table innovative methods of training delivery that are learner centric and focus on customized outcomes.
• Enhance the performance of individuals thereby adding value to our stakeholders and creating a visible and measurable impact on behaviors' and performance.
• Upon approval of a new training requirement, work with the business to set the expectations and requirements
• Work within pre-defined Learning & Knowledge processes while assessing that process to identify, recommend areas, improve and build standard methodologies to follow for delivering the required training
• Collaborate with Top Management to identify Competency based leadership development arena.
• Engage employees and add learning that is fueled with fun and gamification.
• Work in conjunction with the business in the establishment of weekly/quarterly/yearly Global Training Delivery Center goals.
• Review, analyze, and support teams to ensure training goals are being met through a reciprocal approach
• Provide post training support and ensure a detailed study to identify feedback and resolve concerns from the conducted trainings
• Participate in client meetings to construct everlasting work relations that shall enhance strong customer satisfaction
• Perform other miscellaneous duties as required by management
  
  
  

• Minimum 7-8 years of experience in training & development (preferably in ITES / BPO / HR / F&A domains)
• Fluent communication skills at a professional level
• Able to deliver training sessions (classroom/virtual) directed towards large teams and engage them
• Experience in building rapport and collaborating with Client Managers through the training modules designed for delivery teams
• Demonstrable experience to partner with new joiners and provide support at all times in terms of clarifying questions.
• Build expertise in soft skills domain, understanding of business strategy for training and drive innovation
  
  
  

• Experience in Training & Development in a corporate or consultancy set-up
• Equipped with consultative instinct, passionate about training and not view the role as transactional
• Proficiency and experience in conducting classroom sessions, delivering presentations, prepare training road maps will be an advantage
• Ambitious individual who can work under their own direction towards agreed targets/goals
• Proven change management and be open to it good time management and work under tight deadlines
• Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed
• Maintain expert communication skills & knowledge by attending educational workshops, reviewing publications