GenpactEmployer profile
Lead Consultant - Network Change-ITO082122
Location not specified · Experience not specified
Experience- Experience not specified
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 11 Feb 37
About this role
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomesthat shape the future. Our 125,000+ people across 30+ countries are driven by our innate
curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by
our purpose – the relentless pursuit of a world that works better for people – we serve and
transform leading enterprises, including the Fortune Global 500, with our deep business and
industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Lead Consultant - Network Change
In this role, you will be responsible for supporting the network operations 24X7 for internal
IT. You will be working actively on the operational issues along with internal / external
stakeholders to recover the systems failure (proactive/reactive).
You will work Incident Management, Problem Management for each incidents/tickets and
need to ensure the high uptime to the business.
Your role will network L2+ and need to work on various current/upcoming technologies
(explained below) to support business needs.
Responsibilities
- The candidate should be holding at least 4 yrs. of hardcore 24X7 network Ops
- Front-end face for Genpact Network Team while participating in internal P1/P2
- Participate in Bridge calls with clients for joint troubleshooting of network issues
- Work with different Vendors and service Provider for faster and accurate resolution
- Playing key role for network related incidents and providing key inputs for Problem
- Identifying open risk in the production network and provide input for mitigation
- Documenting all Changes done in production environment through Change
- Must have worked on large scale infra
- Candidate must have worked/handled the IT projects
- Global customer interaction is one of the key expectation from candidate
- The candidate should hold very rich experience in corporate LAN & WAN infra
- Candidate must have worked on the latest technologies (Cloud, ACI, SDN and
- He/she need to lead function and drive the project/operations end to end
- Candidate should be very strong in written & oral communication
- Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches
- Candidate must have work experience in implementing/troubleshooting Routing
- Fluency in English with good interpersonal skills and ability to communicate
- Demonstrate positive attitude, take initiative towards learning and accepting new
- Willing to work in 24*7 environment in all technology domains
- Ability to understand, analyze and resolve problems quickly with focus towards
- Self-motivated and firm believer in team spirit.
- Can face challenging circumstances with confidence and able to deliver better in
- Excellent time management and ability to handle multiple concurrent tasks with
- Basic understanding of Network protocols and devices (LAN, WAN, Routing,
- Basic understanding of Cloud computing, Windows/Linux Server Technology,
Qualifications we seek in you!
Minimum Qualifications
- Graduate in engineering/IT
- CCNA (Must)
- CCNP –Routing and Switching (Good to have)
positions without regard to race, color, religion or belief, sex, age, national
origin, citizenship status, marital status, military/veteran status, genetic
information, sexual orientation, gender identity, physical or mental disability
or any other characteristic protected by applicable laws. Genpact is committed to
creating a dynamic work environment that values diversity and inclusion, respect and
integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn,
X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications
and applicants are not required to pay to participate in our hiring process in any other way.
Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing
equipment or training.
Job
Lead Consultant
Primary Location
India-Gurugram
Schedule
Full-time
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
Aug 12, 2024, 3:18:50 PM
Unposting Date
Feb 8, 2025, 10:48:50 AM
Master Skills List
Consulting
Job Category
Full Time