AmazonEmployer profile
Investigation Specialist, ReLo Quality
Location not specified · Experience not specified
Experience
- Experience not specified
Salary
- Not disclosed
Location
- Location not specified
Work mode
- Not specified
Job type
- Full-time
Apply by
- Closing date not listed
Posted
- 15 Jul 30
About this role
DescriptionAmazon India is looking for a hands-on, detail oriented and motivated Investigation Specialist to join our ReCommerce team. Our mission is to achieve Zero Waste, Zero Defects, and Zero Cost, thereby benefiting people, planet and profit.
The ideal candidate will have experience in data analysis, and should be comfortable collaborating on multiple projects with the capability to influence external stakeholders. The candidate should be able to analyze data and gather actionable insights. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations.
Key job responsibilities
- Analyse returns data on a weekly basis to derive actionable insights and identify process improvement opportunities.
- Collaborate with key stakeholders through recurring review mechanisms, and ensure timely implementation of improvement initiatives
- Conduct audits in collaboration with FCs to evaluate process gaps and identify improvement opportunities
- Support categories/FCs with actionable insights to reduce returns and improve sellable yeild
- Deep dive on specific issues / topics to come up with actionable insights
- Drive meetings / discussions with FC, Category and other stakeholders to progress on initiatives
- Share updates on email on initiatives, actions etc
Bengaluru, KA, IND
Basic Qualifications
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in basic data analytics using MS excel (pivot tables, formulae etc)
- Exposure to SQL will be good (not necessary)
- Experience in payments or e-commerce
Job ID: A2515950