IDFC FIRST BankEmployer profile
Investigation Manager-RCU
Location not specified · 4–6 yrs
Experience- 4–6 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 13 May 24
About this role
Job Title – Investigation Manager-RCUPlace of work - Mumbai
Business Unit - Retail Banking
Function – Risk
Job Purpose
The role holder has the responsibility of investigating unauthorized electronic banking transactions disputed by customers. The role holder is expected to proactively manage deadlines and processes for ensuring work products of the highest standards.
Responsibilities
Roles & Responsibilities:
- Manage investigations and deliver on quality investigation report
- Maintain trackers for all assigned activity and timely publish data with Supervisor
- Communicate / Follow-up with peer banks / merchants' recovery of disputed transactions
- Identify and highlight control / process lapses in the existing operations
- Identify emerging fraud trends and recommend mitigants.
- Provide statistical analyses of both on-going and completed investigations
Graduate: Bachelor's in commerce / arts / science / biology / business / computers / engineering / management / any others
Post Graduation: Finance / Marketing / Operations /
Professional Qualification: CA / Law / FRM / CS
Experience
Minimum of 4-6 years in Risk