Accenture in IndiaEmployer profile
Infra Tech Support Practitioner
Location not specified · 3–83.3 yrs
Experience- 3–83.3 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 12 Nov 21
About this role
Project Role : Infra Tech Support PractitionerProject Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Solarwinds Administration
Good to have skills : Red Hat OS Administration
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : Graduate
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. - Work includes L1 and L2/ basic and intermediate level troubleshooting. - Ensure adherence to defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: Solarwinds Administration. - Good To Have Skills: Red Hat OS Administration. - Solid understanding of server and network infrastructure. - Experience in troubleshooting and resolving technical issues. - Knowledge of ITIL processes and procedures. Additional Information: - The candidate should have a minimum of 3 years of experience in Solarwinds Administration. - The JOB FAMILY GROUP is Information Technology Operations. - This position is based at our Bengaluru office.
Graduate