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Accenture in IndiaEmployer profile

Infra Tech Support Practitioner

Location not specified · 5–83.3 yrs

Experience
5–83.3 yrs
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
12 Sept 34

About this role

Project Role : Infra Tech Support Practitioner

Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills : Internal Audit Quality Assurance

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : Bachelors degree

Summary: As an Infra Tech Support Practitioner with a primary skill in Internal Audit Quality Assurance, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving hardware/software issues, implementing technology at the operating system-level, and ensuring the smooth functioning of configured services running on various platforms. Roles & Responsibilities: - Provide L1 and L2/ basic and intermediate level troubleshooting for hardware/software issues. - Implement technology at the operating system-level across all server and network areas. - Ensure the smooth functioning of configured services running on various platforms. - Collaborate with cross-functional teams to resolve complex technical issues and provide ongoing technical support and maintenance of production and development systems and software products. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of Internal Audit Quality Assurance. - Good To Have Skills: Knowledge of hardware/software support and troubleshooting, operating systems, and network areas. - Experience in providing technical support and maintenance of production and development systems and software products. - Ability to collaborate with cross-functional teams to resolve complex technical issues. - Strong communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Internal Audit Quality Assurance. - This position is based at our Bengaluru office.

Bachelors degree

Skills

Information Technology
Infra Tech Support PractitionerNot disclosed