Accenture in IndiaEmployer profile
Infra Tech Support Practitioner
Location not specified · 2–83.3 yrs
Experience- 2–83.3 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 11 Sept 20
About this role
Project Role : Infra Tech Support PractitionerProject Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : IBM WebSphere DataPower
Good to have skills : Websphere Application Server & Portal Administration, JBOSS Administration
Minimum 2 Year(s) Of Experience Is Required
Educational Qualification : Bachelor's degree
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to IBM WebSphere DataPower and other related technologies. Roles & Responsibilities: - Provide L1 and L2/ basic and intermediate level troubleshooting for IBM WebSphere DataPower and related technologies. - Implement technology at the operating system-level across all server and network areas. - Provide hardware/software support and maintenance for configured services running on various platforms. - Collaborate with cross-functional teams to resolve complex technical issues related to IBM WebSphere DataPower and other related technologies. Professional & Technical Skills: - Must To Have Skills: Experience in IBM WebSphere DataPower. - Good To Have Skills: Experience in Websphere Application Server & Portal Administration, JBOSS Administration. - Strong understanding of operating system-level technologies. - Experience in hardware/software support and maintenance. - Experience in troubleshooting and resolving complex technical issues. - Solid grasp of network and server technologies. Additional Information: - The candidate should have a minimum of 2 years of experience in IBM WebSphere DataPower. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions. - This position is based at our Bengaluru office.
Bachelor's degree