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Accenture in IndiaEmployer profile

HR Service Delivery Associate - HR Operations

Location not specified · 3–83.3 yrs

Experience
3–83.3 yrs
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
14 May 35

About this role

Skill required: HR Operations - Workforce Administration

Designation: Management Level - Associate

Job Location: Bengaluru

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

  

What would you do?

This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. You will be working as a part of HR Operations team which is responsible for providing backend HR services to business operations. HR operations and operational HR services, include administrative services, job analysis, and employee relationship management. The Workforce Administration team is responsible for the timely creation and updation of employee job records and position data. The team is responsible for effectively communicating observations to the field operations team, vendor managers (both internal and client-side) and senior management to ensure time-critical resolution or action. The role may require for you to have to expertise on Winshuttle and Advanced SAP tool. The role may also require for you to create a script and perform accurate testing of data.

What are we looking for?

  • Adaptable and flexible
  • Ability to perform under pressure
  • Detail orientation
  • Problem-solving skills
  • Ability to establish strong client relationship "
  • Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc).
  • Strong command on written and verbal English language
  • Knowledge of MS Office/Excel Skills would be a plus
  • Knowledge of Successfactors would be a plus" Bachelor’s degree (Any discipline) "Essentials :
  • 1 - 2 yrs. business experience with Employee & Org data Mgmt background Desirable:
  • Exposure to BPO industry " "
  • Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.
  • Resilient and able to work under pressure
  • Organization & prioritis

  • Any Graduation

    Skills

    Human Resources
    HR Service Delivery Associate - HR OperationsNot disclosed