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What would you do?
"This Role involves deeper understanding of the Employee & Org data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management. Train & develop Team's Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication."
Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels
Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.
Resilience and ability to work under pressure
Good organizational, prioritization and multi-tasking skills to deliver to deadlines You will be working as a part of HR Operations team which is responsible for providing backend HR services to business operations. HR operations and operational HR services, include administrative services, job analysis, and employee relationship management.
Analytical and problem-solving skills.
Demonstrate high levels of confidentiality
Attention to detail & quality driven – in communications and all system transactions
Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
Basic Leadership and coaching skills
Team Work & Collaboration The Workforce Administration team is responsible for the timely creation and updation of employee job records and position data. The team is responsible for effectively communicating observations to the field operations team, vendor managers (both internal and client-side) and senior management to ensure time-critical resolution or action. The role may require for you to have to expertise on Winshuttle and Advanced SAP tool. The role may also require for you to create a script and perform accurate testing of data.
Self driven
Flexibility to work in Shifts.
Results / target oriented
Multi-cultural awareness
Client Interfacing skills (Email & Phone): Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique.
What are we looking for?
Adaptable and
Any Graduation
Skills
Human Resources
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HR Service Delivery Analyst - HR OperationsNot disclosed
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