GMR GroupEmployer profile
Head - Dispute Resolution Centre - 9703
Location not specified · 15–83.3 yrs
Experience- 15–83.3 yrs
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 14 May 23
About this role
JOB PURPOSEThis position serves as the business owner for Group’s plan to set-up a worldclass Dispute Resolution Centre facility in Delhi Aerocity.
The role shall entail working with key stakeholders to develop and drive the business case for the Centre by:
- Formalizing the legal entity incorporation, Branding & Positioning of the center
- Developing the Go To Market roadmap and driving the sales and marketing function for the facility by :
- Leveraging industry networks (Arbitration Institutes, Arbitrators, Corporate Legal Teams, Lawyers etc) and
- Developing relevant partnerships and alliances – global Arbitral institutes, Industry Trade chambers etc
- Setting up the administrative backbone for the facility – Facility Operating teams
- Coordinate with relevant internal teams (ALD and Technology) to ensure on-time and on-budget delivery of the ADR Center:
The role will be an individual contributor role for the 1st one year working with various internal stakeholders across function. Closer to operationalization of the facility, the role shall have the relevant, Sales & Marketing and Operations teams reporting to the role.
Key Accountabilities
Accountabilities KPIs
Formalizing the legal entity incorporation, Branding & Positioning of the center On time as per the B-Plan
Preparing and Monitoring of the B-Plan B-Plan performance, Timely MIS and Dashboards
As the Business owner coordinate with Design, Development and IT function to ensure timely delivery of ADR Centre
On Time
On Budgeted Cost
ADR Centre Operations and Management: Setting up the administrative backbone for the facility through:
- In-house Facility Operating teams
- Tie-up with Hospitality Partners, Library partnership and Technology tie-ups to ensure premium experience to ADR facilities and brand tie-ups etc.
Revenue/Sales & Marketing
- Design the pricing and revenue strategy for the center
- Identify the key differentiators and design the positioning strategy of the center;
- Establish network and inculcate potential partnerships - legal fraternity, International arbitrators, Arbitration institution, Industry associations (CII, FICCI, AssoCham, etc.)
- Engaging with key customer communities – corporate legal teams etc.
- Organize events, seminars, conferences with key influencers in the arbitration domain to create brand awareness
Setting-up Ancillary Facilities and Revenue Opportunities – Library, Club, Advisory suite of services As per B-plan
EXTERNAL INTERACTIONS
Arbitration Institutes – Indian and Global
Arbitrators
Corporate Legal Teams
Lawyers/ Law firms
Industry associations (CII, FICCI, AssoCham, etc.)
Hospitality and Facility Management Vendors
Marketing consultants and other relevant execution vendors
INTERNAL INTERACTIONS
Airport Land Development
Corporate Legal
Corporate IT
FINANCIAL DIMENSIONS
Est Project Investment – ~35Cr
Est Five Year Revenue - ~ 135 Cr (Annual Revenue ~15Cr – 40 Cr)
Est Five Year EBITDA - ~ 15 Cr
Other Dimensions
Target 400-1000 Dispute Resolution Cases Annually
Target 200 subscribed members for Library and other Ancillary Facilities
Education Qualifications
Bachelor of Laws degree Or equivalent
MBA from a premier institute will be an added advantage
Relevant Experience
Minimum 15 years of experience in administrative functions of Global Arbitration Institutes, Reputed Law Firms, Industry Chambers of Commerce etc
Key Skill Sets – Strong networking skills, B-Planning, Marketing
COMPETENCIES
- Networking