GENPACT HIRING FOR ORDER TO CASH_KOLKATA

About this role

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for Order to Cash (Billing / Cash application / Collections) _Kolkata

Work Location: Kolkata

Work Module: Work from office

Experience: 1-6 years (previous exp. in OTC)

Shifts: Night (US)

We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated).

Responsibilities

In this role, you will be responsible for all the activities related to O2C domain.

• Validate the Purchase Order (PO) requests from to bill the order.

• Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation

• Manage Order to Cash related to collections and dispute management, implement & enforce to strategy

• Interaction with end customers via Calls and Emails for collecting pass due amounts.

• Meeting collections numbers/targets (monthly/ quarterly/ yearly)

• Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.

• Lead and participate in conference calls with Country / Regional Financial Managers.

• Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards

• Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Qualifications we seek in you!

Minimum qualifications

• Commerce graduates are eligible
• Meaningful experience in Order to Cash Preferred qualifications
• Very Good Written and Verbal Interpersonal skills
• Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.