Engineering Operations - QA Lead -Senior Associate

About this role

Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Senior Associate

Job Description & Summary
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Managed Services team is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.


To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.
  
  
  

• Manage and coordinate all testing activities on assigned projects including definition of testing approach, test effort estimation, progress, and status reporting.
• Responsible for effective and efficient application of test processes and tools using techniques.
• Engage in planning and grooming sessions and drive estimation, prioritization, planning, and coordinating testing activities.
• Work with agile teams, develop and manage test strategies that will include approaches for test data, regression testing and automation methodologies to ensure higher quality delivery and test coverage.
• Perform functional testing, system integration testing, and regression testing, as required.
• Identify opportunities to improve test processes (Root Cause Analysis, Correction and Preventions), and tools.
• Create test coverage documentation, test execution plans, and metrics reports.
• Track, monitor, and report project status, including creating status reports and dashboards.
• Work with users to assist creating User Acceptance Test Plan, prepare, and support UAT.
• Drive continuous integration process using modern DevOps tool chains.
• Drive innovation and continuous service improvements that drives value to the firm, clients, and associates.
• Developing and implementing processes for collecting data from clients on their satisfaction with service delivery.
• Provide technical guidance to the team members and drive a continuous learning culture.
  

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• 4-6 years of experience with following skillsets
  • Proven work experience in software development and software quality assurance
  • Strong knowledge of software QA methodologies, tools, and processes.
  • Experience in writing clear, concise, and comprehensive test strategy, plans and test cases.
  • Experience driving agile planning, grooming sessions, and performing estimation, prioritization, planning, and coordinating testing activities.
  • Experience with test management tools (e.g., JIRA, Quality Center)
  • Hands-on experience in leading and executing QA automation, regression, and ERP testing.
  • Experience working in an Agile/Scrum development process, including agile ceremonies.
  • Experience working in engineering tools such as Jira, GitHub, Selenium, Cucumber, Junit, test management suites or similar tools.
  • Experience testing ERP applications, preferably CRM or Finance applications.
  • Experience working in Cloud and DevOps environment, preferably in Azure or Hybrid cloud.
  • Must possess effective communication skills.
  • Must possess strong problem-solving and troubleshooting skills.
  • Experience in testing Salesforce, Oracle and Custom applications is a plus.
  • Experience with performance testing is a plus.
  • Familiarity with CI/CD pipelines and tools like Jenkins or Azure DevOps is a plus.

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date