Deputy Manager - Commercial Lending Operations

About this role

• Project development for various department/activity of SME,CL & B2C Operations.
• Strong technology adoption, project delivery and domain experience in LMS SME/CL/B2C
• Identify the opportunities of automation in Consumer Operations process to enhance the complete process
• Work in cohesion with IT, business and Operations team for the new developments in operations process
• Manage all the onging projects of operations in terms of tracking, testing and delivery to Operations team
• Scope, plan and execute multiple quick-turnaround projects for SME/CL Operations unit
• Responsible for managing & defining solutions for business requirements with respect to system fitment with keeping operational process in centre
• Responsible for managing requirements from business units across multiple systems and platforms like LMS- Pennant - FinnOne- DataMart - Portal
• Responsible for managing & defining solutions for business requirements with respect to system fitment with keeping operational process in centre
• Ensuring timely delivery of project & respective deliverables
• Ensuring timely communication to stakeholders on project deliverables
• Preparation of management MIS on various IT projects and deliveries.
• Responsible for management of operational issues and interface with IT delivery managers, business units and QA team for resolution.
  
  
  

• MBA/Post Graduate Degree
• 2-4 years experience in lending business with 2+ years in LMS Operations/ Service / Banking
• Technology orientation and attitude to challenge status-quo.
• Project management skills with exceptionally high motivational levels and need to be a self-starter
• Proficiency in MS Office
• Negotiation Skills & influencing skills with Excellent Communication
• Good team player with a bent of mind for technology and Problem Solving