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SiemensEmployer profile

Customer Services Professional

Location not specified · 7–8 yrs

Experience
7–8 yrs
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
13 May 8

About this role

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.

JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.

What will you need to succeed?

Thrives in customer engagement and proactively pursues new clients

Growth mindset, with a passion for learning

Collaborative with an ability to cultivate relationships and networks

Agile, technically savvy, with a knack at creating solutions

Creative thinker with a unique ability for resourcefulness

Proficiency in Microsoft Word, Excel, PowerPoint, and working knowledge of web analytics tools and strong affiliation to learn IoT technology

Strong problem solving and analytical skills with high attention to details

Excellent written and verbal communications skills

Ability to adapt to change, take initiative, be resourceful and dependable

Must be able to work independently and in a confidential and ethical manner

A terrific team player willing to step in and help.

Experience & Knowledge of:

  • Solid understanding of substation Protection System and applications with field experience of 7-8 years
  • Engineering, Parameterization & Commissioning of Siemens make SIP4, SIP5 and Reyrolle Protection Relays
  • Testing and Commissioning of LV/MV/HV/EHV substation equipment’s.
  • Knowledge of Testing of interlocks and control schemes for Protection Systems
  • Troubleshooting of Power system faults & disturbances.
  • Hands on experience on handling Siemens Relay software like DIGSI4, DIGSI5,REYDISP
  • Experience on Interoperability testing on different make Relays
  • Protocol application experience with IEC-101, IEC-104, IEC-103 ,IEC-61850-8-1,IEC-61850-9-2
  • Communication interface design and configuration with devices including time sources with SNTP, NTP, Data Concentrators, IEDs (meters, protection relays)
  • Experience on conducting customer Training on Products and applications
  • Engineer to visit customer in case of critical product issue or troubleshooting.
  • Knowledge about Cybersecurity will be added advantage

WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.

Skills

Other
Customer Services ProfessionalNot disclosed