GoogleEmployer profile

Customer Engineer, Workspace, Google Cloud

Location not specified · 8–83.3 yrs

Experience: 8–83.3 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 11 Sept 28

About this role

Minimum qualifications:

Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
8 years of experience working on power applications and productivity software.
Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., Messaging, Productivity applications, Identity Management, and Endpoint Management).

Preferred qualifications:

Experience in working as a technical sales engineer in a cloud computing environment or equivalent experience in a customer or partner-facing role.
Understanding of productivity technologies and how they can integrate with AI, IOT, and A/V systems to deliver the next generation user experience.
Ability to clearly articulate and present Google Workspace value to executive audiences and technology stakeholders in partner and customer organizations.
Ability to communicate fluently to foster and develop key relationships with new and existing customers and partners in the region.

About the jobWhen leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Workspace is a market leading AI-enabled platform engineered for security, reliability, and scalability, offering capabilities beyond communications, collaboration, and basic productivity tools. As part of the Google Workspace Customer engineering team in this growing business, you will play a key role in understanding the needs of our customers and playing a key part in their digital transformation journey.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
Share Google Workspace expertise to support the technical relationship with Google’s customers and partners, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Workspace.
Work with customers and partners to demonstrate and prototype Google Cloud product integrations in customer/partner environments and to take responsibility for the technical aspect of RFPs.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to successfully implement a complete solution using best practices on Google Workspace.
Educate partners on the power of Google Workspace and enable them to drive technical innovation for our customers. Help partners develop technology direction for the Google Workspace solutions they want to take to market.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Skills

Sales Advertising and Customer Service