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Accenture in IndiaEmployer profile

Configuration Database & CI Management Network Operations Representative

Location not specified · 4–6 yrs

Experience
4–6 yrs
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
14 May 19

About this role

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

  • Project Role :Network Operations Representative
  • Project Role Description :Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Bengaluru
  • Must Have Skills :
  • Good To Have Skills :
  • Job Requirements :
  • Key Responsibilities : 1 Asset and CMDB Updates2 Service request management for IMAC tickets3 Discovery and Asset inventory reconciliation4 Gap analysis and reporting5 Scheduled Reporting6 Maintain currency on policy and process documents7 Track lease and warranty data in support of refresh as well as end of life processes
  • Technical Experience : Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera
  • Professional Attributes : 1 Minimum 4 plus years of experience ServiceNow2 Minimum 5 plus years of experience in IT asset / CMDB management3 Excellent written and oral communication skills
  • Educational Qualification : Graduate with 15 years of education
  • Additional Information : Flexible Working hours
    • 15 years of full time education

    Skills

    Information Technology
    Configuration Database & CI Management Network Operations RepresentativeNot disclosed