Accenture in IndiaEmployer profile

Configuration Database & CI Management Cloud Services Engineer

Location not specified · 4–6 yrs

Experience: 4–6 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Jun 17

About this role

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Cloud Services Engineer

Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.

Management Level :10

Work Experience :4-6 years

Work location :Gurugram

Must Have Skills :

Good To Have Skills :

Job Requirements :

Key Responsibilities : Asset and CMDB UpdatesService request management for IMAC ticketsDiscovery and Asset inventory reconciliationGap analysis and reportingScheduled ReportingMaintain currency on policy and process documentsTrack lease and warranty data in support of refresh as well as end of life processes

Technical Experience : strong knowledge on ITAM tools like ServiceNow, BMC, FlexeraMinimum 4 plus years of experience ServiceNowMinimum 5 plus years of experience in IT asset / CMDB management

Professional Attributes : Excellent written and oral communication skills

Educational Qualification : Graduate with 15 years of education

15 years of full time education

Skills

Information Technology and Engineering