WiproEmployer profile

Competency Lead

Location not specified · 12–83.3 yrs

Experience: 12–83.3 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Feb 34

About this role

Salesforce Capabilities / Center of Excellence (CoE) Lead

Job Overview:

As the Salesforce Capability / CoE Lead, you will play a pivotal role in driving digital transformation within our organization. You’ll be responsible for establishing and managing the Salesforce Capability / CoE, ensuring alignment with business goals, optimizing technology utilization, and fostering innovation. Your expertise will guide successful Salesforce implementations, enhance user experiences, and maximize the value derived from technology.

Key Responsibilities:

Strategic Leadership:

Define the vision, mission, and strategic objectives.
Collaborate with senior management to align Capability / CoE initiatives with overall business priorities.
Champion best practices, governance, and change management strategies.

Stakeholder Alignment:

Engage with implementation partners, success management teams, and external consultants.
Facilitate cohesion among different stakeholders to ensure seamless execution of projects.
Clearly define roles and responsibilities for each stakeholder involved in Salesforce initiatives.

Governance and Process Standardization:

Establish standardized processes, tools, and frameworks for Salesforce projects.
Drive adoption of new ways of working and foster a culture of innovation.
Create and mantain a “Knowledge Management Portal” for any CoE assets like POCs, First Call Deck, RFPs, Offers, Solutions, Whitepapers, Tools, Blogs, code assets, etc.
Define estimation models

Skill Development and Talent Management:

Identify skill gaps within the organization and address them through training and hiring.
Build a high-performing CoE team capable of driving successful digital initiatives.
Mentor team members and foster continuous learning.
Solution Support to build industry and technology solutions

Collaboration and Communication:

Act as a bridge between technical teams, business units, and leadership.
Communicate project updates, milestones, and achievements effectively.
Promote collaboration and knowledge sharing across departments.
Collaborate with Product Vendor/partner for enablement, co-solution, etc.
Collaborate and support Pre Sales, Proposal Presentation, etc.

Key Performance Indicators:

Talent planning and skilling
Number of certifications
% Utilization
Number of RFP support
Total No. of Delivery Assets / Qtr (Offers / Solutions / Whitepapers / Tools / Blogs, etc)
Profitable Growth

Qualifications:

At least 12 years of Salesforce experience
At least 6 years of hands-on experience (implementation roll out) in the relevant areas
Certification in 1 or more relevant areas
Strong understanding of Salesforce architecture, best practices, and integration methodologies.
Excellent communication, leadership and stakeholder (customers, partners, vendors, cross functional teams, Wipro eco system) management skills.

Benefits:

Fast track career growth
Steppingstone for the EA leadership roles
High visibility in Salesforce and Wipro eco system
Recognition on various forums through multiple channels

Salesforce Platform Development

Skills

Other