GoogleEmployer profile
Channel Sales and Activation Manager
Location not specified · 5–83.3 yrs
Experience
- 5–83.3 yrs
Salary
- Not disclosed
Location
- Location not specified
Work mode
- Not specified
Job type
- Full-time
Apply by
- Closing date not listed
Posted
- 11 Sept 28
About this role
Minimum qualifications:- Bachelor's degree or equivalent practical experience.
- 5 years of experience in management of retail sales staff.
- Experience in project management.
- Experience in vendor management.
- Experience working in a large complex organization.
The Channel Sales and Activations (CSA) team's mission is to drive sellout across third-party retail and supporting channels (i.e., call center, ISP contact center, physical retail) through driving the consumer journey in a unified and seamless customer experience across all possible touch points.
Responsibilities
- Manage high-profile retail projects with cross-functional stakeholders to improve customer experience across different channels.
- Ensure the successful implementation and ongoing management of all customer programs, customer experience roll-outs, and new products and services. Ensure that consumer insights are collected and elevated to the regional and global teams in actionable formats to drive the business forward.
- Provide vendor management of the third-party resources to deliver upon SLA’s and terms of our agreements, and effectively manage OPEX within budget.
- Set business targets for the vendor field team and ensure ongoing actions in place to maximize sell through perfromance. Partner with country sales leads to help devise term strategies for maximizing sales, product placement, presence, and consumer engagement.
- Collaborate with global functional teams ensuring consistent regional approach is taken to execution and delivery of Google devices and services.