CCD-Pune

About this role

• Primary skills:Networking
• Desirables:Network Security->Firewalls->CISCO Firewalls,Networking->Routing,Networking->Switching
  
  

• As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
• You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements.
• You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers.
• You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Key responsibilities: Hands-on experience in networking, routing, and switching technologies. Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP), Routing Protocols: BGP, OSPF, EIGRP, IGRP, IP addressing and subnetting, VLANs, STP. Experience with firewalls, internet VPNs, remote implementation, troubleshooting, and problem resolution. Familiarity with server management and monitoring tools. CCNA or CCNP certifications is a plus. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service now, remedy will be an added advantage. Excellent written and verbal communication skills. Analytical problem solvers who will understand issues and to resolve customer issues