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CitiEmployer profile

CCB Quality Analyst

Location not specified · 3–5 yrs

Experience
3–5 yrs
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
12 Apr 25

About this role

Job Id: 23685504

Overview of Citi:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

Team/Function Overview:

The Citi Commercial Bank testing function is responsible for major client onboarding testing initiatives, including but not limited to Account opening and servicing, Periodic Reviews and Lending. The team has presence in Belfast, Shanghai, India, Mississauga and Irving. The team is undergoing an agile transformation, so experience of agile principles and ways of working would be beneficial.

Role Overview

The IT Quality Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

  • Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
  • Conducts a variety of process monitoring, product evaluation and audit assignments.
  • Documents findings and prepares nonconformance reports.
  • Tracks nonconformance items and ensures items are resolved before project moves to production.
  • Creates and maintains testing verification matrices.
  • Gathers, maintains and reports on quality metrics.
  • Verifies traceability in project work products.
  • Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
  • Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
  • Has limited but direct impact on the team and closely related teams through the quality of the tasks services provided.
  • Exchanges ideas and information in a concise and logical way; recognizes audience diversity.
  • Perform other duties and functions as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 3-5 years Quality Assurance experience preferred
  • Experience in requirement reviews & able to identify, communicate and document discrepancies.
  • Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies and its processes
  • QA Experience in defining, designing & executing test cases
  • Good understanding on QA Estimations and QA Reporting
  • Demonstrated logical analysis skills, attention to detail and problem solving
  • Proven ability to work to deadlines.
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Knowledge of automation using selenium, basics of java and other automation tool
  • Experience in Designing & Executing automation scripts would be good to have

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Technology Quality

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Skills

Quality Assurance
CCB Quality AnalystNot disclosed