Urban CompanyEmployer profile

Category Manager- Repairs- Chennai

Location not specified · 1–2 yrs

Experience: 1–2 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Jun 32

About this role

Role & Team

Urban Company’s India business is divided into three large verticals with several core

categories within these verticals. Each category has a self-sustaining user offering and

supply pool and is led by a business head.

Beauty verticalo Salon for women :Skin-care services
Salon for women: Hair, nails and make-up
Men’s grooming
Spa therapy for men and women
Treatments
Home verticalo AC and appliance repair
Cleaning and Pest control
Electricians, Plumbers and Carpenters
Painting
Products business

(LargelyB2Bsales)

Beauty & spa products :Both OEM and private labels
Water purifiers ,RO filters etc.
Home solutions store
Cleaning products

The category manager is accountable for onboarding the right quality supply to ensure

need is fulfilled with the right customer experience being delivered.

What You’ll Do

There are 3 major roles within this mandate–

Onboarding the right quality supply to ensure need is fulfilled with the right

customer experience being delivered.

Ensuring no breakage in daily operations in your city by building and retaining

high quality supply for the category

Implementing growth and quality improvement initiatives in sync with category

heads at central level

Improve partner experience to build along term supply

Owning above mandate will require you to do the following–

Building a strong bond with service professionals in your city-
Performing tight processes and SOPs in the city related to partner onboarding,

service quality improvement, etc.

Getting to the depth of understanding real issues on the ground related to

customer experience ,partner onboarding, etc. and so living the same in a

systematic manner

Apply communication and reasoning skills to onboard the right partners to the

UC platform

What We Need

Eager, committed to excellence and have a consistent track record of strong

performance

1-2 years of work experience
Bachelor’s degree is mandatory
Ability to work in an environment that is fast paced, execution focused and is highly

focused on achieving desired outcomes.

Strong reasoning and communication skills
Proactive and results-oriented attitude

Folks You Will Work With

At UC we believe that when you work with high performing team members ,it

encourages and motivates you to maximize your own potential. We are committed to

providing you with amazing colleagues who not only excel in what they dobut also

create an environment of trust, belongingness and safety. Here are some of the folks

You Can Expect To Work And Collaborate With

Aditya Shrivastava-SVP(Repairs)
Salil Agarwal-VP(Painting)
Aayush Agarwal-VP(Repairs)
Arushi Arora-VP(Cleaning)
Rishav Jain -Business Head(Salon)

What Can You Expect

Purpose led mission to transform life of partners while building a category

defining company

Empowering work environment with high ownership ,trust and opportunities to

learn and grow

A culture of mentorship ,collaboration and innovation
A technology first mindset
Employee benefits to meet all your well being needs

Skills

Marketing and Sales