Business analyst-ANA013456

About this role

• Client management and servicing. Understand client's ask and research objectives and deliver a high-quality research output, meeting client's need.
• Manage multiple client accounts.
• Manage a team of 7-10 analysts.
• Analyze and interpret data using a variety of social media tools, secondary research, digital analytics platforms, and other related tools.
• Convert data into actionable insights.
• Use story boarding techniques to create reports on PowerPoint.
• Create and visualize analysis concepts and models in the report.
• Come to clear conclusions, implications, and recommendations on the way forward.
• Ensure accuracy and attention to detail in all phases of the research process. Ensure project timelines are met.
• Work with clients to understand their business and research objectives.
• Ensure the client's research/business questions are answered effectively, and to their satisfaction.
• Lead a project team to ensure team members perform to their best potential and move up the learning curve.
• Drive and support Genpact’s transformation towards more automation, and analytics.
• Internal stakeholder management
  
  

• Graduate degree (any), followed by MBA with 3-5 years of experience.
• Experience in market research methodologies and techniques.
• Excellent MS Office skills (Advanced Excel, PowerPoint, Word).
• Excellent business writing and communication skills.
• Ability to effectively lead, manage, and mentor a project team.
• Knowledge about social and digital media research & analytics.
• Strong analytical and critical thinking skills.
• Ability to generate insights and inferences from facts/data.
• Ability to analyze, organize and integrate large amounts information into clear concise presentations.
  
  

• Understanding of the pharmaceutical, CPG and retail industry.
• Experience working with popular social media monitoring tools or management tools.
• Experience in other visualization tools such as power BI