Azure B2X Security

About this role

• IDAM L2 Operational Support and breakfix
• Azure and AAD knowledge and completed any Azure certification. Good to have SC 300
• Incident Resolution and Service Request resolution related to Access Management solution
• Raising Change Requests (CRs), preparation of PoA, attending CAB meetings and securing approvals, change execution within the SLA
• Work on IDAM security incidents which are escalated by Service Desk team
• Work with vendor for troubleshooting hardware and software related issues
• Act as a SPOC for specific accounts and understand the customer setup completely.
• Perform account-wise trainings and other technical trainings to team members as and when required
• update Standard Operating Procedure (SOP) documents.
• Coordinating with Support Team / Cross Domains to fix technical issues and hardware failures.
  
  

• Hands on experience in managing some of the below Access Management Solutions.
  
  

• Experience in Managing identity management, access management for Okta, O365, AD
• Knowledge of Access Manager implementation & configuration as needed for break fix
• Knowledge of authentication schemes & authorization policy rules configuration within Access Manager
• Performance tuning (LDAP indexes, cache parameters, threshold limits, etc.)
• Troubleshooting of any incident tickets escalated from L1 Support team
• Configuration and release management of bug fixes and enhancements
• Knowledge on directory replication, directory partitions, schema modification and performance tuning