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GMR GroupEmployer profile

Associate Duty Manager - 9652

Location not specified · 3–6 yrs

Experience
3–6 yrs
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
14 May 23

About this role

JOB PURPOSE

Monitor the boarding gates, check-in counters and baggage reclaim Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) at DIAL through Closed Circuit Television, make manual / automated announcements and coordinate with concerned teams to take corrective action for removing congestion in the terminal as per the requirement of Airlines/ Operations.

Plan, supervise and monitor day to day cargo operations, service compliance objectives and targets for cargo, courier in the assigned sections of GAL-Goa Cargo Terminals.

Accountable for deployment of manpower for the section as per plan, supervision of staff, work assignment and distribution, tracking the work progress until completion within specified time norms in order to achieve highest possible level of service compliance, maximum space utilization and on time performance, conforming to Operational, Safety and Security Standards.

ORGANISATION CHART

AGM - Operations

Duty Manager - Operations

ADM - Operations

Key Accountabilities

Ensure with the help of a Cargo team productivity targets in different sections such as Build up, Break down, documentation, courier, acceptance, delivery are achieved.

  • Review load plans, identify special products requiring attention and ensure maximum utilization of space within specified time norms without compromising on operational safety standards.
  • Provide direction and guidance to on duty staff for any problems anticipated or faced in order to ensure load plan executed most efficiently.
  • Review discrepancy reports, ensure corrective measure is implemented to eliminate repetition of the errors thereby minimizing Company’s liabilities. Provide feedback to staff as necessary in case of discrepancies.
  • Plan and communicate requirements to build-up teams for Loading of Cargo products for carriage on assigned aircraft in accordance with priorities and volume/payload available, optimum utilization of capacity.
  • Supervise acceptance, handling and delivery of import, export and transfer cargo and documents to ensure adherence policies and procedures and facilitate optimum operating efficiency, service and product quality standards. Ensure optimum and effective use of resources keep check on Leave /absenteeism of FTE staff.
  • Monitor inbound and outbound cargo, courier, and special loads movement co-ordinate requirements with Key stakeholders ensuring smooth operations at the cargo Terminal
  • Collate and process data from various sources into appropriate database to ensure accuracy of information input in the systems. Ensure correct procedures and equipment deployed for acceptance, storage, handling and loading of dangerous goods and special loads for safety of aircraft, personnel and passenger.
  • Effectively manage the PM Review process for reporting staff members, guide, motivate, ensure they are up skilled, provided with feedback on their performance, and promote awareness of company policies, operational and safety procedures.
  • In conjunction with the Operations and Safety, promote a safety culture within the section to continuously raise awareness and motivate safe behaviours.


EXTERNAL INTERACTIONS

 Airline Staff/ Cargo Agents / CHA

INTERNAL INTERACTIONS

 CSO/CE/WHC/Equipment Operators/Cargo Assistants

FINANCIAL DIMENSIONS

 Ability to collate and analyse various relevant tonnage, revenues and yield and market information data from different sources.

Other Dimensions

  • Thorough knowledge of cargo handling systems, equipment, computer applications.
  • Must be able to communicate with all levels of staff.
  • Ability to lead small teams


Education Qualifications

 Any Degree /Diploma in Cargo Handling with IATA Certification and additional DG CAT 6 qualification.

Relevant Experience

 3-6 Years of Cargo Handling experience in Logistics / Courier / Warehouse.

COMPETENCIES

  • Entrepreneurship
  • Capability Building
  • Social Awareness
  • Planning & Decision Making
  • Execution & Results
  • Strategic Orientation
  • Problem Solving & Analytical Thinking
  • Networking
  • Personal Effectiveness
  • Teamwork & Interpersonal influence
  • Stakeholder Focus

Skills

Other
Associate Duty Manager - 9652Not disclosed