GenpactEmployer profile

Assistant Vice President - Insurance Claims Operations-INS017354

Location not specified · Experience not specified

Experience: Experience not specified
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Jun 37

About this role

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Assistant Vice President , Insurance Claims Operations

L ooking for someone with extensive domain expertise in P&C Insurance - Claims and a proven track record of managing Service Delivery for large operations .

Responsibilities

Should be able to manage large P&C Claims operations
Would be accountable for managing clients and internal stakeholders and partnering with them to successfully manage the operation al delivery
Drive in achieving & exceeding all Internal and Customer key metrics
Plan and lead the execution of employee engagement, rewards, and recognition to help drive performance and mitigate attrition.
Develop staff by assessing Leadership competencies and promote training and career planning, coach employees for career development. Provides input s into hiring decisions.
Monitor performance of the cluster according to established standards. Provides performance feedback on Supervisors . Prepares fair, accurate and thorough performance reviews. Accountable for meeting business goals. Coordinates with other units to ensure an alignment of processes to minimize revenue loss.
Monitor and ensure compliance with department, business unit, and regulatory agency standards and practices
Drive a culture of continuous risk assessment, mitigation, and appropriate customer communication
Review the E2E Metrics and identify risks, opportunities, Own the standard process design and control environment
Drive transformation projects from operations, digital asset implementation, standard methodologies' framework, case studies, benchmarking for making processes more efficient and effective
Build impactful customer relationships; improve Net Promoter Score. maintain an existing book of business, and drive revenue growth

Qualifications we seek in you!

Minimum Qualifications

Non-Technical Graduate .
Relevant years of relevant Industry experience primarily managing Insurance Claims operations .
Prior experience in managing Claims + Underwriting functions & knowledge of Canadian Insurance will be an added advantage.
The Individual should have exposure/experience to systematically evaluate business opportunities and an ambitious attitude to build on existing capabilities .

Preferred Skills

In-depth E2E u nderstanding of P&C Claims
Excellent operating skills - People management, Client management and managing other operational frameworks
Exceptional verbal and written communication and presentation skills. Should be able to prepare and present independently & confidently to senior leadership within GENPACT and Client organization
Proven track record of l everag ing lean S ix S igma framework to drive continuous performance improvement
Sound knowledge of various digital technologies in the market
Strong cross functional collaboration skills

Location: Noida

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com .  Follow us on Twitter , Facebook , LinkedIn , and YouTube .

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job

Assistant Vice President

Primary Location

India-Noida

Education Level

Master's / Equivalent

Job Posting

Sep 18, 2023, 5:05:11 PM

Unposting Date

Ongoing

Master Skills List

Operations

Job Category

Full Time

Skills

Production