Assistant Manager - Risk Containment Unit

About this role

•  Field investigation of fraud cases
•  Data analysis – Analyze the Risk trends and identify audit locations/ areas.
•  Based on the above & field information conduct audits, investigations.
•  Reporting the findings within timelines to the senior management.
•  Analysis of Direct Fraud Trends & Investigation/Action to be taken for limiting the risks.

•  Minimizing fraud losses to ensure robust portfolio health by strong deterrent
•  Fraud loss metrics to be as per targets decided by management.
•  Closure of cases within defined TAT and with quality of field investigation reports
•  Location visits
•  Close coordination with central team on fraud, suspected cases & sharing relevant inputs to central team.
•  To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.
•  Propose changes & suggestions in credit policy-location wise (whenever required)
•  Drive all internal process in a manner that the reporting of suspected frauds is timely, and fraud is caught before disbursal of loan to minimize fraud loss.
•  Proactively identifying fraud trends and taking effective corrective measures.
•  Evaluate the current frauds process continuously and changes to be more effective.
•  Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location.
•  Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
•  Learning and findings to be share with respective stakeholders for process/policy changes.
•  Coordination with legal team & law enforcement agencies in fraud identified cases.
•  Training to FOS/channel & timely publishing the MOM

•  Minimizing fraud losses to ensure robust portfolio health by strong deterrent
•  Fraud loss metrics to be as per targets decided by management.
•  Closure of cases within defined TAT and with quality of field investigation reports
•  Location visits
•  Close coordination with central team on fraud, suspected cases & sharing relevant inputs to central team.
•  To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.
•  Propose changes & suggestions in credit policy-location wise (whenever required)
•  Drive all internal process in a manner that the reporting of suspected frauds is timely, and fraud is caught before disbursal of loan to minimize fraud loss.
•  Proactively identifying fraud trends and taking effective corrective measures.
•  Evaluate the current frauds process continuously and changes to be more effective.
•  Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location.
•  Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
•  Learning and findings to be share with respective stakeholders for process/policy changes.
•  Coordination with legal team & law enforcement agencies in fraud identified cases.
•  Training to FOS/channel & timely publishing the MOM
•  Good Excel and interpersonal skills
•  Good knowledge of Finance business
•  Agency / Team Management sills
•  Excellent written & oral communication skills
•  Ready to travel