GenpactEmployer profile
Assistant Manager - OTC-CPG046462
Location not specified · Experience not specified
Experience- Experience not specified
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 14 May 35
About this role
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Come, transform with us.Inviting applications for the role of Assistant Manager, Collections/ Deduction
We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.
Responsibilities
In this role, you will be responsible for all the activities related to Order to Cash domain.
- Individual contributor role with Collection/Deduction expertise.
- Ability to resolve aged backlog items, perform end to end step and give visiblity to stakeholder to the issues on open items.
- Identify training gaps, mentor your team
- Making sure the team meets all SLAs for the process
- Manage critical accounts for the team This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
- Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks
- Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
- Receive notification for reimbursement and perform acceptability analysis within threshold
- Attend cash calls with clients, discuss accounts where help is needed
Minimum qualifications
- Any Graduation
- Team leading experience
- Builds and maintain effective customer / client relationships.
- Advance Excel skills and analytical thinking skills.
- Problem-solving skills.
- Continuous improvement background a plus.
- Well organized and attention to details.
- Cultural awareness and interpersonal skills
- Ability to work under pressure with solution focus approach
- Ability to learn ERP systems
- Good analytical and problem-solving skills
- Excellent MS Office skills including MS Excel
- Good conceptual knowledge and experience in tax activities preferred
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job
Assistant Manager
Primary Location
India-Noida
Schedule
Full-time
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
Nov 29, 2023, 5:21:22 AM
Unposting Date
Ongoing
Master Skills List
Operations
Job Category
Full Time