GenpactEmployer profile
AM-BFS032097
Location not specified · Experience not specified
Experience- Experience not specified
Salary- Not disclosed
Location- Location not specified
- Work mode
- Not specified
- Job type
- Full-time
Apply by- Closing date not listed
- Posted
- 13 May 36
About this role
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Assistant Manager, BCM!
In this role, you would be responsible for leading all activities in a process while function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for process improvement and streamlining
Responsibilities
- Leading day to day operations and taking care of process metrics
- Proactive approach in recognizing emerging trends like potential frauds, accuracy, staffing challenges and fix them
- Identify process anomalies and get those fixed
- Drive efficiency in teams every year
- Ability to communicate efficient with client and the process management on issues related to the subject
- Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies
- Resources should have the ability to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
- Proven ability to work with customers and efficient communicating anomalies
Minimum Qualifications
- Strong Communication skills both written and verbal
- Should have good working knowledge of using Excel, Power-point
- Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment required
- Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required
- Proactive and enthusiastic to take on new challenges
- Excellent analytical skills with ability to problem solving
- Ability to work independently and manage own responsibilities
- Excellent Interpersonal skills.
- Experience in managing a banking process
- Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
- Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job
Assistant Manager
Primary Location
India-Gurugram
Schedule
Full-time
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
Nov 30, 2023, 1:49:17 AM
Unposting Date
Ongoing
Master Skills List
Operations
Job Category
Full Time