IDFC FIRST BankEmployer profile

Acquisition Process Officer

Location not specified · 5–83.3 yrs

Experience: 5–83.3 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 13 May 33

About this role

Role/ Job Title: Acquisition Process Officer

Function/ Department: Branch Banking

Job Purpose

The role entails driving the process pertaining to account opening and customer service process for the Corporate Salary segment in a branch/region contributing to the larger branch banking channel objectives. The role bearer would be responsible for ensuring high process efficiencies and best in-class customer experience.

Roles & Responsibilities

Process forms for account opening and close the service requests for Corporate Salary segment with “First Time Right” approach and keeping errors within acceptable norms
Assisting in timely resolution of queries/discrepancies raised by stakeholders
Aligning with the Channel Partners to highlight & resolve discrepancies, if any, at the earliest to ensure smooth client onboarding
Ensuring adherence to banking regulations & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc.
Assist Acquisition Process Manager in spearheading initiative to reduce operational costs and drive strategies to increase profitability
Being regularly updated on products, policy and competition
Ensure compliance to internal guidelines and regulations

Education Qualification

Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management

Experience: 2 to 5 years of relevant experience

Skills

Management and Manufacturing