WiproEmployer profile
Account Quality Manager
Location not specified · Experience not specified
Experience
- Experience not specified
Salary
- Not disclosed
Location
- Location not specified
Work mode
- Not specified
Job type
- Full-time
Apply by
- Closing date not listed
Posted
- 14 May 30
About this role
Responsible for Customer Centricity, Delivery Excellence, Continual Improvement, Audits and culture building across aligned accounts in BFSLead and Coach team to identify and create value to business using Six Sigma, LEAN, automation and advance analytics levers across aligned accounts in BFS
Should be client facing and be able to drive collaborative transformations
Responsible to assess risk and proactively identify and raise red flags
Should have experience in performing RCA and have the ability to resolve issues
Responsible to support RFP from quality perspective
Responsible for automation feasibility assessment
Responsible to set a governance around improvement projects and take successful projects to external forums and win Awards
Roles & Responsibilities:
Good Domain knowledge in Banking and Financial Services
Experience in leading improvement projects with good value delivered to business and/or have won awards in globally recognized external forums
Good analytical skills with logical reasoning ability
Good communication and writing skills
Financial knowledge in estimating cost savings and value delivered through improvement projects
Should be a quick learner and innovative.
Should be well versed with numbers and latest technology
Should possess basic understanding of QMS ISO 9001 and CMMI practices
Qualifications:
- Any Graduate (Mandatory) / Post Graduate (Preferred)
- Six Sigma Black Belt Certified (Mandatory)
- Excellent Communication skills
- Six Sigma Black Belt Certified (Mandatory)