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WiproEmployer profile

Account Quality Manager

Location not specified · Experience not specified

Experience
Experience not specified
Salary
Not disclosed
Location
Location not specified
Work mode
Not specified
Job type
Full-time
Apply by
Closing date not listed
Posted
14 May 30

About this role

Responsible for Customer Centricity, Delivery Excellence, Continual Improvement, Audits and culture building across aligned accounts in BFS

Lead and Coach team to identify and create value to business using Six Sigma, LEAN, automation and advance analytics levers across aligned accounts in BFS

Should be client facing and be able to drive collaborative transformations

Responsible to assess risk and proactively identify and raise red flags

Should have experience in performing RCA and have the ability to resolve issues

Responsible to support RFP from quality perspective

Responsible for automation feasibility assessment

Responsible to set a governance around improvement projects and take successful projects to external forums and win Awards

Roles & Responsibilities:

Good Domain knowledge in Banking and Financial Services

Experience in leading improvement projects with good value delivered to business and/or have won awards in globally recognized external forums

Good analytical skills with logical reasoning ability

Good communication and writing skills

Financial knowledge in estimating cost savings and value delivered through improvement projects

Should be a quick learner and innovative.

Should be well versed with numbers and latest technology

Should possess basic understanding of QMS ISO 9001 and CMMI practices

Qualifications:

  • Any Graduate (Mandatory) / Post Graduate (Preferred)
  • Six Sigma Black Belt Certified (Mandatory)
  • Excellent Communication skills
  • Six Sigma Black Belt Certified (Mandatory)

Skills

Quality Assurance
Account Quality ManagerNot disclosed