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Account Manager, SBS Engage, Google Customer Solutions

Location not specified · 5–83.3 yrs

Experience: 5–83.3 yrs
Salary: Not disclosed
Location: Location not specified
Work mode: Not specified
Job type: Full-time
Apply by: Closing date not listed
Posted: 12 Jan 26

About this role

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.

Preferred qualifications:

Experience in account optimization.
Knowledge of Google Ads.
Ability to multi-task and manage multiple projects at a time while paying close attention to detail.
Excellent communication and presentation skills.

About The Job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Manager, you will work with advertisers to shape their business growth and grow long-term relationships. You will drive scalable product adoption and business growth.

In this role, you will anticipate how decisions are made at a C-Level. You will explore and uncover the business needs of customers and understand how our range of product offerings can grow their business. You will set the goal and strategy for how their advertising can reach users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Manage a portfolio of customers alongside account managers to consistently deliver against goals, while prioritizing and delivering an excellent experience to customers.
Establish credibility with executives and act as a trusted consultant to optimize/expand their advertising investment, understand business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for sustainable business growth.
Drive business growth, long-term partnerships, business planning/strategy, review, and education for customers.
Drive customer growth and contributes to overall team success.
Partner with cross-functional teams to enable customer growth.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Skills

Sales Advertising and Customer Service