Summary:

Ensures all computer systems and related peripheral devices and components are configured and utilized effectively to support the local business processes.  Provides functional direction and coordinates the use of internal resources and personnel and/or vendor support to ensure agreed service, security, performance and availability levels of network computer systems are met.  Monitors overall performance of computer systems, performs research and provides recommendations for improving performance, security, service levels and cost reductions. 

Essential Duties and Responsibilities:

• Supports, maintains, develops and troubleshoots the network computer and telecommunication systems, related peripheral devices and local area networks.

• Designs, configures, tests and implements network computer systems and operating system architectures.

• Analyzes and solves complex problems of network (operating) system hardware and software components.

• Coordinates the planning, installation and maintenance of network systems and components.

• Researches, tests, implements and provides recommendations to IT management for the cost effective implementation and utilization of systems to manage and support back-end and user’s systems and software, software distribution and control, systems management, storage and server systems and software.

• Creates and maintains detailed documentation and procedures governing the network computer systems and peripherals in all aspects of its utilization; ensure associates work in compliance with the documented procedures and guidelines.

• Works closely with Network Administrators to monitor, analyze and troubleshoot local area networks and components.

• Designs, tests and implements measures, systems and software to adequately protect the network computer systems, components and data from natural disasters, power failures, intrusions and viruses.

• Designs, tests and implements measures, systems and software to protect, backup, restore and store business data.

• Designs, tests and implements new computer systems, operating systems and applications.

• Remains up-to-date with the latest network computer systems, operating systems, innovations and industry best practices.

Job Complexity:

Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.  Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION  AND/OR EXPEIRENCE:

Three years completion from college or university and at least seven years related experience; or MCSE Certification and at least ten years related experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, associates, customers, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILTY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.