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About the job
Location
Hyderabad
Experience0 - 0 Months
Job typeFull Time
specializations Any Specialization
CourseAny Graduate
Work preferenceoffice
Skills
communication skills
Job Description
- E-commerce background preferred.
Responsibilities:
- Respond to customer queries and customers’ concern
- Provide support for to customer and handling the account for the end-user.
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and advise the best solution
- Provide excellent customer service to our clients
- You should be responsible to exhibit a capacity for critical thinking and analysis.
- Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
About the company
CREATING NEW GENERATION TALENT POOL
ICT Academy is an initiative of the Government of India in collaboration with the state Governments and Industries. ICT Academy is a not-for-profit society, the first of its kind pioneer venture under the Public-Private-Partnership (PPP) model that endeavors to train the higher education teachers and students thereby exercises on developing the next generation teachers and industry ready students.
ICT Academy was started to meet the skill requirements of the industry and generate more employment especially in tier 2 and 3 towns, the rural parts of the country. The organization was formed with representations from the State Government of Tamil Nadu, leading companies in the ICT industry and National Association of Software Services Companies (NASSCOM) in India.
