Introduction

As we are settling down in the post Covid world, we are seeing a lot of hybrid work as well as remote working practices across big and small businesses and the corporate sector. In this context, the importance of technology has increased multifold in the HR process – starting from pre-hire planning, assessment of selected candidates, employee management at the workplace and post retirement planning.

Strategic human resource management has become the key to retain employees in the ever changing job market. Pre-hiring is best understood in the way we approach a candidate for a particular role. For this, AI patented job portals like e2eHiring use the latest technologies to ensure better communication through social media platforms, emails or text messages. AI/ML Technology transformed the entire employee hiring & onboarding process, including the interview process which can now be done in an automated way. Technology has enabled companies and job seekers the best way to Identify potential candidates based on job profiles, preparation for interviews, mock assessments and salary finalising. 

Major problems HR teams faced during the COVID pandemic

During the Pandemic, a lot of HR management work moved from physical office to hybrid working. The complete process has moved from a face-to-face scenario to online interviews and assessments of eligible candidates. In this scenario, the role of technology became very important because it enabled HR heads to introduce unique and innovative practices for the distribution of work among their team that was working remotely allowing team members to work from different places. With use of the latest HR technology, the team leaders have access to all employees’ work performance reports secured online, thus boosting productivity and employee management of the company.

Human resource information system

The use of technology has resulted in better documentation process post recruitment of the candidates. Manual or physical submission of candidates documents is not required , as all their documents are readily available online through apps like Digilocker, including the bank details where the salary can be credited. Even job portals secure data of job seekers on their AI based systems highlighting their qualifications, work experience, their objectives, key result areas, performance expected from them and the training process. This is very useful for HR teams seeking the most eligible candidates and assessing them before recruitment. HR best practices are possible by adopting the latest technologies for candidate data management and data security.

Ensure Employee Retention

Innovative HR policies are the key to employee retention in the post Covid era. Companies can offer healthcare benefits for employees’ families, e-vouchers and any other socio-economic benefits, thus enhancing the efficiency of their working staff. Reward management is also a new means of winning the trust of employees. The statutory dues and other retirement benefits need to be included in modern-day HR practices, thus enabling companies to continue offering hassle-free experience after retirement as well.

Use Technology in Employee Engagement

In this new techade, the importance of employee experience and engagement has increased. Earlier, HR management policies did not focus so much on the need for one-to-one interaction with employees. But now company CEOs and HR heads have to implement the latest HR tech solutions that will take their employee experience to the next level. Webinars, virtual interactions with employees have led to improved employee experience. HR management in BFSI, Fin-Tech, E-commerce, Transportation, Healthcare and many other sectors have been impacted thoroughly by integrating new age technology solutions. Selection, recruitment and appraisals of employees have become well integrated into their advanced tech based HR management practices. 

AI based Hiring platforms help recruiters and HR teams to reduce the time involved in  onboarding and training new employees by offering internships and mentorships. HR teams can leverage benefits of using AI platforms like e2eHiring that offers a Mentorship programme. E2E Mentorship program, an initiative by e2eHiring, is an exclusive 60-day program designed to enrich the lives of young talent by accelerating their professional all-around development through rigorous training on Technical and Soft skills, Networking, and Live projects with the purpose of grooming new and promising talent. These online and offline programmes help job seekers improve their  communication skills and imbibe a sense of leadership.

Companies can also provide an eHandbook that explains its HR practices and rules. All the necessary information can be available with the chatbot that is provided by the HR to employees. In India where each company has a list of leaves and HR policies, all the information can be decoded using technology. Thus, the employee experience pertaining to any HR-related queries becomes more efficient.

Fundamentals of human resource management have changed now as employees can give online feedback or suggestions pertaining to how any HR process can be improved. Technology-enabled surveys can be conducted where the employees can give their suggestions and inputs, which can then be filtered and shared with the HR Heads and leadership of the company and create innovative HR practices. This will enable the HR management personnel to have a clear idea of which policies need to be changed and which practices can be modified based on the information gathered from the employees. Thus, technology has fundamentally helped in refining HR policies, improved training and development practices of HR experts aligning to business objectives and employee preferences.

Role of HR Technology in achieving Business efficiency

When an employee joins a new role, he has to achieve his/her KRAs. Systems that enable online logins make it easy for HR teams and employees to see what is expected from them. Moreover, performance appraisal in HRM is a very useful way for employees to know the rewards they will be entitled to if he is able to meet the expected performance levels. This practice can ensure transparency, reduce time in physical meetings and increase productivity of HR teams and workforce.

Since e2eHiring platform is AI enabled, by referring to your skills it automatically suggests the training programs that registered job seekers can go through, thus enabling every one to receive upskilling opportunities and that will help them improve performance and productivity. HR management can reduce the cost of training employees using such platforms and online portals that help recruiters in assessment and training of eligible candidates.

Conclusion

With the growing awareness of digital systems, HR strategies are developing around technology that will ensure better employee management and business growth.  Tech integration devices are being developed that can detect the mood of employees and help HR to find out the chances of attrition and plan strategies to reduce the same. Through the Wi-Fi systems, the employee’s attendance can be registered at the workplace. The techade has made HR teams and leaders more tech savvy and are well prepared to take care of their employees in the post COVID era.